Frequently asked questions
What is the return policy?
Please review our Refund Policy for the current return conditions. Contact us before sending an item back so we can help with the next steps.
How do I choose goggles for my sport?
Start with the collection for your activity: Snow Goggles, Motocross Goggles or Sport Sunglasses. Compare the fit, lens information and features listed on each product page. If you use a helmet, check the fit of the goggles and helmet together before use.
When will I get my order?
Delivery options depend on your destination. Please check our Shipping Policy and the information shown at checkout for the current details. If you have a question about an existing order, contact us with your order number.
What does VLT mean?
VLT stands for visible light transmission: the percentage of visible light that passes through a lens. Lower percentages let through less light; higher percentages let through more. Check the VLT listed for your chosen lens. If it is not listed, ask us before choosing.
How can I track my order?
Use the order-status link in your order confirmation email. If tracking details are available, you can find them there. If you need help, contact us with your order number.